Recruiting now
| Posted: | 03/05/24 | |
| Recruiter: | Anderson Recruitment Ltd | |
| Reference: | 2755115093 | |
| Type: | Permanent | |
| Salary: | £12 Hourly | |
| Location: | Gloucester, Gloucestershire | |
| Description: | Our ever growing client are currently looking to add to their team! Based near Gloucester Quays, with free parking, you will work on a full time permanent basis within the Customer Services Team. You will be responsible for processing customer order enquiries via email and telephone in a professional and efficient manner. Some previous office experience is beneficial however, as long as you hold strong customer service experience our client is happy to provide training. Responsibilities: -Administration of customer requests received via email and phone -Effective monitoring and management of order, service and repair calls -Communicating with a wide range of internal and external customers providing ETA's and job progress -Produce and process quotations for customers for contract renewals -Prepare and dispatch all new and renewal service contracts in accordance with new contract process -Provide service contract administration to managers -Raising invoices for service customers including contracts, repairs and additional services from service engineer work order reports -Liaise with accounts department concerning orders on credit hold Candidate Attributes: -Organisational skills to manage time effectively -Exceptional customer service skills -Good communication skills both written and verbal -Able to demonstrate use of initiative Hours: Monday - Thursday 8:30am - 5pm, Friday 8:30am - 4pm Salary: £11.59 per hour | |