learner support / admin

About the Role:

As a Learner Engagement Officer, you play a crucial role in actively promoting and increasing learner referrals and enrolments for our Adult Education programs. You will establish strong partnerships with external stakeholders, ensuring compliance, and providing essential management information on referral generation, encompassing both warm leads and cold outreach.

Your responsibilities include :

• Building and maintaining relationships with stakeholders
• Promoting programs through sessions, and engaging with potential learners, employers, and community groups
• You will manage learner referral details
• Collaborate with tutors, and represent Momentum Training at education, careers, and employability events to actively promote our courses within Adult Education.
• Admin duites

As an integral part of our team, you will drive learner referrals, contributing significantly to the success of Adult Education courses in your designated area.

About You:

You should have a proven track record of :

• Successfully engaging with learners and stakeholders
• Consistently meeting and exceeding targets
• Prior experience in delivering exceptional customer service is essential
• Demonstrating a strong awareness, understanding, and commitment to protecting and safeguarding young people and vulnerable adults is crucial
• Knowledge of safe and healthy working practices, along with a firm dedication to equality, is required

Due to the nature of our work, your commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults is essential.

As an employer committed to Equality, Diversity, and Inclusion, we welcome applications from all sections of the community. We are dedicated to exploring opportunities for flexible working, prioritizing the work-life balance and well-being of our workforce. Please note that any job offer is subject to pre-employment checks, including a DBS check, online searches, and references from former employers, following guidance from the Department for Education.

Working hours : 8:30am - 5pm , Friday 8:30am - 4pm

If you are interested in this role, please press the apply now button