As a Sales Administrator, you will be at the forefront of fostering relationships with our clients valued customers. Your primary responsibility will be to manage the seamless flow of customer orders and ensure the highest level of customer satisfaction.
What's in it for you?
Monday to Friday - 37.5-hour week
Hybrid working
28 days PLUS bank holiday
Company pension
Offices in Crawley with excellent transportation links
Private medical insurance
Life assurance
Free parking
Key Responsibilities:
Act as the main point of contact for customer enquiries and requests
Collaborate with various teams to ensure accurate and timely processing
Facilitate the creation of customer orders by gathering internal information
Maintain detailed records of interactions in our CRM system to meet auditing standards
Assist in generating and approving customer invoices, completing month-end tasks promptly
Regularly communicate with customers to nurture relationships and address concerns
Work closely with account managers to understand customer needs and identify growth opportunities
Provide sales forecasts updates to support monthly targets achievement
Contribute to ad-hoc tasks as required to meet evolving business needs
Qualifications and Experience:
Prior experience in customer service or sales support roles required
Familiarity with account management practices preferred
Proficiency in CRM tools, like SAP, is advantageous
Skills and Competencies:
Excellent written and verbal communication skills
Dedication to delivering superior customer service and building relationships
Ability to empathise with customers and effectively address their needs
Commitment to integrity and transparency in all interactions
Proficient in negotiation techniques and stakeholder influence
Strong organisational abilities and acute attention to detail
Adaptability and flexibility in a fast-paced environment
Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
